How to help people in your local community during the COVID-19 outbreak

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We have perhaps become more aware of the needs of so many people in our local community at this time like never before. This is especially true for the thousands of elderly and most vulnerable people living in longer term isolation during the pandemic. Suffolk County Council, in association with other community groups, have announced a new initiative to help individuals and local community and faith groups to connect offers of help with those who need it.


Suffolk County Council have recently announced a new initiative, ‘Home but not alone’. Volunteers register using a new app – Tribe – which can be found via Apple App Store or Google Play Store. As the number of offers and requests grow, they will be matched against the right help. This could include delivering essential supplies such as groceries and medication – whilst following Government guidance on social distancing.

“The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app, while people who need help can phone to request support.”

Volunteer groups and individuals need to register online using the Tribe app.

The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week.

For more information click here.